Store Name: Petr Gaczik
Email: gaczikpetr@outlook.de
Phone: +49 155 10218401
Address: Prenzlauer Allee 29, Oberuckersee, 17291, Germany

At Petr Gaczik, we are committed to your satisfaction. If you are not completely happy with your purchase, please review our refund policy below:

1. Returns Window
   You may request a return or refund within 14 days of receiving your item.

2. Eligibility

• Items must be unused, in original condition, and with all tags/packaging intact.

• Certain items may not be eligible for return due to hygiene or customization.

1. How to Request a Refund

• Contact us via email at gaczikpetr@outlook.de or phone at +49 155 10218401.

• Include your order number, item details, and reason for return.

1. Return Shipping

• Customers are responsible for the cost of return shipping, unless the item is defective or incorrect.

• We recommend using a trackable shipping method for returns.

1. Refund Processing

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days to your original payment method.

1. Exchanges

• We currently offer refunds only, not direct exchanges.

1. Defective or Wrong Items

• If you receive a defective or incorrect item, please contact us immediately.

• We will provide a full refund or replacement at no additional cost.

Thank you for shopping with Petr Gaczik. Your satisfaction is our priority.